We’re Gigantic Tickets,
it's nice to meet you.

Our team is built on genuine fans of all things live. We understand what it's like to be on both sides of a life-changing event, and we thrive on the buzz of working with like-minded independents in the music industry.

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Whether you're a promoter, a venue, a musician, or a festival organiser, we’re the ticket agency that’s always on your side.

Self-Service Ticketing

Build shows and ticket allocations
Track live sales figures & reporting
Collect GDPR compliant marketing data

Want total control over your ticketing? No problem! Using our Self Service Dashboard, you can have full scope over your event set ups, allocations, live reporting and more.

This solution is ideal for event organisers and promoters who are comfortable with ticketing software, and like to work to their own schedule. It's super easy to use, and you'll still have access to expert support from our Event Management team, who are on hand seven days a week if you need advice.

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Full-Service Ticketing

Complex show set-ups and allocations
Essential customer communications
Mark backs and other amendments

If the scale of your operation means you need to trust a team of experts to take the reins, or you just need a bit of guidance in getting your event on sale, let us take the stress out of ticketing.

Our Event Management team are ticketing experts and oversee 1000s of event set ups every year. You'll be assigned a dedicated account manager so you know you're in good hands. We'll also give you access to our Dashboard so you can see sales updates in realtime, alongside a wide range of reporting tools.

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Our platform is completely
FREE for you to use

Rest assured, there's no event too big or too small for us, whether it's an intimate event to a room of 50, or an outdoor festival for tens of thousands. We're committed to supporting you grow, from those grassroots spaces to arenas and beyond.

We know that no two events are the same, so we pride ourselves on providing a bespoke and flexible service for each of our clients. Whatever your requirements, we can discuss options and find a solution that suits everyone.

Best of all, it will never cost you a penny to use Gigantic as your ticketing partner.

Why Gigantic tickets?

Over the last 20 years, we've built a reputation within the independent live music sector as a ticketing provider that cares: about your events, your needs, and your customers. Because our independent spirit and passion for live events will never change. We're now an award-winning agency, with a huge roster of clients across all corners of the live events industry.

Partnering with Gigantic for the new [London] venue was a natural decision after enjoying years of consistent, high-quality service at our Nottingham location. With all of the hard work that goes into opening a new premises and putting shows together, it’s been a huge relief that co-ordinating our ticketing provision has been made so easy by their brilliant team.

I’m really excited for us to be teaming up with Gigantic for our venue’s ticketing going forward. I have worked with the Gigantic team on numerous projects over the last few years, and their service is amazing!

Our partnership with Gigantic Tickets is a vital lifeline for grassroots music venues across the UK. Their commitment to supporting Music Venue Trust through customer donations and direct contributions underscores the importance of preserving these essential cultural spaces.

I'm delighted to have completed this long term ticketing deal with Gigantic. They are great advocates and supporters of independent voices in the UK concert industry and we look forward to a long and fruitful working relationship.

Gigantic gave us a range of options to allow us to manage cashflow and ensure we can continue to book acts without the stress of covering deposits. We have recently arranged an upsell option which allows purchasers to round up their tickets and donate a small amount to a renovation fund, allowing us to keep on top venue maintenance. A little can go a long way. It is fair to say that Gigantic really understand grassroots venues.

The service Gigantic Tickets provide and the attention to detail is exemplary, and for a project of this size (Wild Fields Festival) we need to be able to rely on a responsive and dedicated ticketing partner. The purchaser's journey from buying festival passes through travel, glamping, experiences and finally merch makes the whole checkout process seamless and reduces any issues or customer queries. So everyone's happy!

Gigantic Tickets dedication and expertise means we can rely on them to take care of sales and customer services for Hyper Japan Festival. They understood our requirements immediately. Their platform is versatile enough for us to sell tickets to workshops, tasting events, meet & greets all from one site. Our visitors are the most important thing in the world. We're glad Gigantic are able to take such good care of them.

We are deeply grateful for Gigantic's continued support, which highlights the critical role ticketing operators play in sustaining the ecosystem of grassroots venues & the culture they nurture. We are delighted with our partnership with Gigantic. It’s great to be working with a team that understand and share our values, and want to deliver the best experience possible for our customers across our wonderful and diverse events - whilst understanding and supporting the charitable aims and work of our organisation as well.

We’ve used Gigantic as our sole ticketing partner for a number of years. They are incredibly easy to deal with, the dashboard is simple and the app for use on the door is great. They respond to any questions we have incredibly quickly and all the staff are knowledgeable and helpful. We love Gigantic!

Beyond the ticket sales

For us, the job has only just begun once tickets go on sale. At Gigantic, we're committed to seeing your events through from initial announcement until the house lights come on. Our support for you and your customers extends far beyond the ticket sales, and we'll be there every step of the way to support your success.

Marketing & Affiliate Support

Access to our 1,000,000 strong email database
Listing on our affiliate network including Spotify, BandsInTown and more
Expert marketing advice from our team

Looking for free promo? Look no further. All events put on sale with Gigantic Tickets benefit from our wide-reaching marketing support and affiliate network. Our Marketing team have years of experience in the live events sector, and can help spread the word to our audience of over 1,000,000 event-goers.

As well as offering promotion in our email newsletters, social media channels, blogs and guides, your event will take advantage of our automated tools, including event reminders, waiting lists, abandoned basket alerts and more.

Customer Service

Contactable by email and phone on a local landline
Customer care for accessibility requirements
Pre-event communications to customers

Everyone here at Gigantic is also a fan of live events themselves. That’s why we intuitively understand things from a ticket-buyers' perspective.

Our friendly team is constantly on hand to deal with all your customer enquiries and act as the interface between you and your ticket-holders. We’ll respond quickly, professionally and sympathetically to sort out any issues, if they arise - all from an actual human being based in our Nottingham office.

On-Site Management

In-house equipment and proprietary scanning app
Dedicated on-site team
Third party ticket support & offline access

Manage event entry with our in-house scanning equipment, specifically designed to work both with and without access to Wi-Fi. Our bespoke scanning solutions mean you'll always have a complete view of event attendance & crowd control.

Scan customers into your event via our app, Gigscan. With support for third party barcodes from other vendors, and secure storage of all your customer data, you can run event access directly from your phone. It's that simple.

My.Gigantic

Fully customised website
Build shows and ticket allocations
Embed event listings & content

This free and unique offering which takes a 360 in-house approach to ticketing. Create a completely customisable website, where you can easily curate content for your brand as well as hosting all of your events on sale with Gigantic.

With our intuitive, straightforward toolkit, there's no need to pay for additional website builders and domains, or get tied up allocating tickets to various ticket agencies: everything you need for your brand, all in one place! Plus, you can collect data, build mailing lists and much more.

Our Partners

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The Gigantic Tickets team are based in Nottingham city centre, where our story began. We're a team of genuine music lovers, and our passion for live events is key to how we operate as a ticket agency.